FAQ's

Do we ship our products AUS wide?

Yes, we do!

How much is Shipping?

Shipping is a $10 flat rate or $15 for express. Any purchase over $100 automatically qualifies for free shipping.

Do we have pickup options available?

Yes, from Kearns, NSW.

Do we accept refunds or exchanges?

In the unlikely event that there is a mistake or an issue with your order please email us and explain the issue, please include photos if possible. If we have made a mistake or if there is a faulty item then we will send you a replacement item as quickly as possible.

We are unable to refund/exchange personalised products if you’ve changed your mind or made a mistake during the ordering process, so please choose carefully and triple check all spelling before submitting your order.

 

For any further enquiries please contact us at info@miekathelabel.com